The University website, http://www.arizona.edu/, is the first place to search for such information. A listing of Faculty resources is available under the "Employment/Faculty" heading. Of particular interest might be the page Computing Resources for Faculty.
Support for faculty instructional needs is provided through the Learning Technology Partnership of the Learning Technologies Center.
(In the past, there was the Faculty Center for Instructional Innovation [FCII], which provided lab space with equipment and staff to support faculty teaching endeavors. It is unclear which FCII services are now being provided and by whom.)
Research computing facilities are managed by the Center for Computing and Information Technology (CCIT).
University user support (621-HELP and http://support.ccit.arizona.edu/) is available for general computer, e-mail, web page, and communications issues.
University site-licensed software is available on the web at https://sitelicense.arizona.edu/.
The Mathematics Department maintains a network of computers running GNU/Linux and Microsoft Windows for faculty, visitor, staff, and graduate student use. There is support for e-mail, hosting personal webpages, and using scientific software. These computers are available in the following labs: M103 (faculty/visitor/staff) and M224/225/227 (graduate students). There are also two classrooms (M101/102) for computer-related instruction.
While the great majority of Department faculty members do have an office computer system with network connectivity, there is no institutional commitment for the maintenance or support of such services. In conjunction with certain teaching responsibilities, the Mathematics Department sometimes obtains University funding to provide laptops for instructional use. It is hoped that The University will continue to support such instructional initiatives.
The University provides one-time start-up assistance to new tenure-track faculty, under which the Mathematics Department obtains an office computer (with 3 years of hardware warranty support). The University does not provide start-up assistance for its non-tenure-track faculty hires.
The University does not (May, 2002) provide replacement computers (after the initial start-up support) for its faculty. Tenure-track faculty members are encouraged to submit proposals for support of research activities. All faculty members are eligible to participate in The University's instructional support programs (see above).
Please look through the information available on our Math Department Computer Support Site, and the information available on the other local websites listed on the right side of our Support Homepage. You might also search Google for the information.
After verifying that the information does not appear on our webpages, please contact the computer support staff with your question. Note that if the information does appear on our pages, we'll simply direct you to that page; otherwise, we'll simply attempt to search for an answer in Google.
The Department faculty/visitor/staff lab (M103) is available for such emergencies.
The University does not provide maintenance/repair services for department computer systems. For faculty, per incident and blanket maintenance support/repair services are available under state contract. The annual cost to maintain an office computer with printer and monitor is about $300. Annual contracts have to be purchased in July. Monthly rates are also available, but are slightly higher than annual rates. Finally, per incident maintenance is provided at a rate of about $35 per hour. For a detailed price list, or if you want to subscribe, contact the Business Office.
Department systems under warranty (this usually means: within 3 years of purchase) will be repaired following the warranty procedure. This may take a number of weeks. Please contact the computer support staff to start a warranty procedure.
Material and service support for University sponsored projects is obtained via the terms of the grant. Per incident and blanket maintenance support/repair services are available under state contract (user payment required).
